Billing Policy

Dianella Family Medical Centre operates as a private billing practice.
Payment is required on the day of appointment or over the phone.

Bulk Billing

Bulk billing is available only for the following patient groups between 8:00am and 4:00pm:

• Children under 12 years of age
• Patients aged 70 years and over who hold a valid Pension Card

Bulk billing is not available outside these hours, including appointments booked before 8:00am or after 4:00pm, regardless of age or concession status.

After-Hours Appointments

Appointments booked before 8:00am or after 6:00pm are considered after-hours consultations and will incur an additional after-hours fee, payable at the time of consultation.

Medicare Rebates

Patients who are eligible for Medicare may receive a rebate for services provided.

• Rebates are generally processed within 24–48 hours when payment is made using a savings or debit card,
• If you don’t receive the rebate within this time frame you will need to contact reception to receive the invoice and claim manually.
• Credit cards are accepted for payment; however, Medicare rebates cannot be returned to credit cards
• Patients who do not have a savings or debit card will need to advise reception so they can send it to Medicare accordingly.

MyMedicare
What is MyMedicare?

MyMedicare is a voluntary patient registration model that aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams. The Australian Government has introduced MyMedicare as part of an ongoing commitment to strengthening Medicare for all Australians. Seeing your GP regularly and formalising the relationship you have with your GP and practice through MyMedicare can lead to better health outcomes.

Why register for MyMedicare?

By registering as a patient of your chosen general practice and selecting a preferred GP, additional funding will be made available by the government to assist your primary care team deliver the care you need. This funding will enable your general practice or GP to provide you with longer funded telehealth consultations and bulk billed longer telehealth consultations at the new higher rate for children under 16 and Commonwealth concession card holders. Other benefits for patients include:

• for people living in a residential aged care home, more regular visits from their GP and better care planning, from August 2024
• for people with chronic disease who visit hospital frequently, connections to more appropriate care in general practice, from mid-2024.

For further information, visit these health.gov.au links:
How to Register  |  MyMedicare Factsheet  |  FAQs